Monday, 15 June 2009

NVQ 2 Customer Care

Today I am sat in the classroom with 12 of my team on the first day of the NVQ 2 training with M2 Training Ltd.

Jon is being very informative covering Health and Safety and Basic Food Hygiene.

I am planning to train all of my team in 'NVQ 2 customer service' as I feel it will enhance the service I can provide :o)